If you have any unexpected problems with any of the following instructions, please contact:
Support@TitleSearcher.com
The TitleSearcher.com site utilizes standards-based HTML and should be viewable
via any 4.0 or greater browser. Internet Explorer, Netscape, Mozilla or almost
any other modern browser should be able to view all areas of our site equally.
Images of scanned documents are stored in TIFF format. TIFF is not a format
which can be viewed natively inside a web browser and a "helper" or
"plugin" application must be installed and configured to view them.
What is a TIFF Image?
A TIFF (Tag Image File Format) Image is a bitmap image, that means the pictures
are stored as a collection of color (or B&W) dots. The advantage of the
format is its size, it's really small for black & white pictures; it's easy
to print and you can view the image via systems running almost any operating
system.
What programs can read TIFF images?
Microsoft Windows: If you are using Windows
3.1, you can download LView Pro. This shareware program can manage
bitmap images in different formats (PCX, GIF, TIFF, etc). You should seriously
consider upgrading your computer if you use Windows 3.1 however, no modern web
application efforts are being made in it's direction.
On PCs with Windows 95/98/Me/2000/XP
and Internet Explorer 4.0 or above, there is an imaging program already
installed which can be used to view TIFF images. The viewer should launch within
Internet Explorer and load the image automatically. Internet
Explorer is available at no cost from Microsoft.
Starting with Internet Explorer version 5.5 and above Microsoft has disabled
the ability to use Plugins in favor of Active-X controls. A very good image
viewer for TIFF images which works IE5.5 and above is AlternaTIFF. Go to their
page at www.alternatiff.com
and either download the viewer as a .ZIP file to install locally or install
it straight from their web site. AlternaTIFF is free for use but does require
you to register with them. THIS IS THE PREFERRED METHOD
FOR ALL MICROSOFT WINDOWS/INTERNET EXPLORER USERS!
Macintosh: For Macs, there are shareware TIFF viewers which
can be downloaded and installed. We recommend GraphicConverter.
UNIX/Linux: All modern Unix/Linux systems come with TIFF viewing
and manipulation utilities. XView has been tested to work well.
Problems?
Apple Quicktime: Quicktime is an application which integrates with a
web browser to enable the viewing of audio/video clips in the Quicktime format.
It exists for Microsoft Windows as well as Apple Macintosh systems. On Windows
older versions of Quicktime took over the TIFF viewing functions even though
it was NOT capable of viewing multi-page TIFF G4 documents properly. In this
case you can view the first page of a document but NOT page forward to subsequent
pages of the document. On very old versions of Quicktime you can not view one
of our TIFF documents at all. You will be greeted with an icon which looks like
a broken piece of filmstrip. Solution: Upgrade to a newer version of
Quicktime or (preferably) install AlternaTIFF
to handle TIFF viewing functions.
Swiftview: Swiftview is an application capable of viewing various image
formats and is commonly installed to view plat images from some local government
web sites. Swiftview can view multiple image formats but shares the problem
Quicktime has. It can NOT properly view multi-page TIFF documents. During the
install of Swiftview a dialog window is presented asking what types of documents
you would like to associate with Swiftview. TIFF is on the list and should be
UNclicked before proceeding. Solution: Too late, you've already associated
TIFF images with Swiftview. Install (preferably) AlternaTIFF
or de-install and then re-install the default Windows imaging components to
re-associate TIFF with them. In some instances you may need to de-install Swiftview
and re-install making sure to not select to associate TIFF images with it.
Printing: Once you've viewed a document on your monitor successfully,
moving through the pages of the document or printing it is totally a function
of your computer and image viewing software. You could disconnect from the internet
at this point and still be able to print. No communications between your computer
or web browser and the TitleSearcher.com web site is performed. If you can view
a document properly on-screen but can not print it to paper properly then something
is wrong with your computer (generally wrong printer drivers, misconfigured
printer drivers, etc...). We can provide some basic guidance in resolving this
type of issue but ultimately this will be something for an IT Department or
computer service company to resolve.
I am using Internet Explorer 4.0 (4.01). I can't see any document
images when I click on the view image button. What's wrong?
This solution will work in Windows 95 and Windows 98.
Install Netscape version 4.5 and configure the Wang Image Viewer in Windows 95 or the Kodak Image Viewer in Windows 98.
Step 1 CLICK HERE Go to the Netscape Web Site where you can choose between a download of Netscape Navigator or Netscape
Communicator. Either one will work well. The rest of these instructions refer to Navigator.
Step 2 Select: Give me Netscape Navigator (English), the stand-alone browser for viewing web sites. (Win 95/98 or NT)
Step 3 Select: Option #3 - Download Free Software (U.S. and Canadian Customers).
Step 4 Select: Save to Disk and OK (Note: it is an 8 meg file. Normally you will want to save it in c:\temp). Depending on your internet connection this could take several minutes to several hours.
Step 5 Go to c:\temp, double click on "n32e405.exe" and accept all the default configuration options/parameters.
When it asks about a "readme file" select "No".
Step 6 Go to c:temp and delete "n32e405.exe". This will remove the install pack from your PC. (You don't need this any longer.)
Step 7 Go to your Windows desktop and double click Netscape Navigator. Go to http://www.titlesearcher.com login and select the document you wish to view.
Windows will present you with an "Open It" window (a list of applications to choose from). Scroll down and select wangimg. You should now be able to view the Document image.
If you cannot, there will be one final step for you to take. Double click on My Computer on your desktop. Select View/Options and click
on the File Types tab. Scroll down until you find "TIFF". Highlight TIFF and select the Edit button.
The screen should read as follows:
| No Image Available |
For Windows 95:
Description of Type: TIFF
I |
|